TERMS & PRIVACY POLICY
Bohypnic Terms & Privacy Policy
Last Updated: 09/10/25
Bohypnic LTD is registered in England & Wales.
Company number: 12306172
Registered office address: 86-90 Paul Street, London, England, EC2A 4NE
Contact: connect@bohypnic.com
TABLE OF CONTENTS
Privacy Policy Overview
Information We Collect
How We Use Your Information
Cookies
Marketing Communications
Disclosure to Third Parties
Your Rights & Controlling Your Personal Information
Data Storage & Security
Membership Terms & Conditions
Payment & Billing
Cancellation & Refunds
Community Platform Terms
Event & Content Usage Rights
Coaching Terms & Disclaimer
Tarot Disclaimer
Intellectual Property & Copyright
Website Hosting & Third-Party Services
Links to Other Websites
Limitation of Liability
Changes to These Terms
Accessibility
Contact Us
1. PRIVACY POLICY OVERVIEW
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through bohypnic.com (Site), our membership platform on Circle, or directly from you.
Please read this Privacy Policy carefully. By using our Site, becoming a member, or engaging with our services, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard your personal information. This policy will be continuously assessed against new technologies, business practices and our customers' needs.
If you do not wish to provide personal information to us, you do not have to do so, however it may affect your use of this Site or any products and services offered on it or by us.
2. INFORMATION WE COLLECT
We collect personal information about you when you:
Create a membership account
Place an order or make a purchase
Register for events, retreats, or programmes
Interact with us via email, our website, or community platform
Participate in our community on Circle
Apply for scholarships or foundation support
Sign up to our newsletter or further resources
Information we may collect includes:
Name, email address, phone and mobile numbers
Date of birth and/or age
Gender identity and pronouns
Home address, shipping and billing address
Emergency contact details
Referral source and marketing attribution data
Social media profiles (optional, for community connection)
Payment information (processed securely through Stripe)
Profile information and preferences
Community platform activity and contributions
Membership tier and participation history
Purchase and booking history
Workshop, retreat, and event attendance
Communication preferences
IP address and technical data
Personal background and biographical information you choose to share
Your intentions, goals, reflections and feedback shared via onboarding forms and surveys
Photographs and video footage from our events (see Section 13)
Children's Privacy: Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
3. HOW WE USE YOUR INFORMATION
We process your personal data for the following purposes:
Communication Data - To communicate with you, keep records, and establish, pursue or defend legal claims. This includes responding to enquiries, providing customer support, and sending important service updates.
Customer Data - To process membership subscriptions, event bookings, course purchases, coaching programmes, and other services you've requested. To maintain transaction records and fulfil our contractual obligations to you.
User Data - To operate our website and community platform, ensure relevant content is provided, maintain security, create backups, and enable publication and administration of our services.
Technical Data - To analyse your use of our website and services, administer and protect our business, deliver relevant content, and understand the effectiveness of our offerings.
Marketing Data - To send you relevant updates about Bohypnic offerings, events, and opportunities (where you have consented). To understand how members use our services and improve our offerings.
Community Platform Data - To facilitate connections between members, enable community discussions, showcase member offerings via our Directory and Opportunity Board, create a safe, engaged community environment, support your personal growth journey by storing and sending back your intentions and goals at meaningful intervals, and gather feedback through surveys to continuously improve our offerings.
Event & Programme Data - To manage registrations, communicate logistics, ensure safe and meaningful experiences, and improve future offerings.
Foundation Data - To assess scholarship and fund applications, provide equitable access to our services, and support members in need.
Our lawful grounds for processing include: performance of contract, legitimate interests, legal obligations, and your consent (which you may withdraw at any time).
4. COOKIES
This website uses cookies and similar technologies, which are small files that download to your device when you visit our website.
Essential Cookies - Always used to allow Squarespace (our hosting platform) to securely serve this website to you. These are required for the website to function.
Analytics & Performance Cookies - Used only when you acknowledge our cookie banner. We use these to view site traffic, activity, and other data to improve your experience.
Circle Platform Cookies - Our community platform (Circle) uses cookies to maintain your login session and personalise your community experience.
For information about managing cookies, visit your browser settings or the cookies documentation for Squarespace and Circle.
5. MARKETING COMMUNICATIONS
We may send you marketing communications if:
You have purchased from us or requested information about our services, OR
You have explicitly consented to receive marketing communications
You can opt out at any time by:
Clicking the unsubscribe link in any email (where presented)
Contacting us at connect@bohypnic.com
Updating your preferences in your member account
Service Communications:
By using any of our services (including membership, coaching programmes, tarot readings, courses, workshops, events, or retreats), you automatically receive:
Our weekly newsletter with updates, reflections, and community offerings
Service emails related to your bookings and purchases (event reminders, session confirmations, course access, retreat logistics, billing notifications)
Feedback forms and surveys to help us improve your experience
Personal check-ins and milestone communications (e.g., your intentions sent back to you after 3 months or confirmed time period, post-session reflections)
Important updates about Bohypnic offerings and community opportunities
You can unsubscribe from the newsletter at any time via the unsubscribe link in any email, but you will continue to receive essential service-related emails while you are actively using our services (e.g., retreat confirmations, coaching session reminders, event details, payment receipts).
If you have purchased a one-time service (such as a course, event ticket, or tarot reading), you will receive relevant communications for that service. Once the service is complete, you may unsubscribe from all future marketing communications.
We may also contact you to voluntarily participate in surveys or provide feedback.
6. DISCLOSURE TO THIRD PARTIES
We share your personal information only with trusted service providers who help us deliver our services:
Payment Processing:
Stripe (payment processor) - to securely process membership subscriptions and purchases
Website & Platform Hosting:
Squarespace (website hosting)
Circle (community platform hosting)
Email Communications:
Email service providers for newsletters and transactional emails
Event Delivery:
Venue partners and retreat locations (only information necessary for your participation)
We do NOT:
Sell your personal information
Share your email address or personal details for marketing purposes
Disclose your purchase history or website navigation behaviour to third parties
We may process your personal data without your knowledge or consent where required or permitted by law.
7. YOUR RIGHTS & CONTROLLING YOUR PERSONAL INFORMATION
Choice and Consent: Providing personal information is optional. When you do provide information, you consent to the terms in this Privacy Policy. You may withdraw consent at any time by contacting connect@bohypnic.com (though this may affect our ability to provide services).
Right to Access: You may request details of the personal information we hold about you. Please provide valid identification (passport and utility bill).
Right to Correction: If you believe any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, contact us at connect@bohypnic.com. We will respond within a reasonable timeframe and promptly correct any inaccuracies.
Right to Erasure: You may request deletion of your personal data, subject to legal obligations to retain certain records.
Right to Restrict Processing: You may request that we restrict processing of your personal information in certain circumstances.
Right to Data Portability: You may request a copy of your personal data in a portable format.
Right to Object: You may object to processing of your personal data for marketing purposes or based on legitimate interests.
Complaints: If you believe we have breached UK GDPR or Privacy Principles, please contact connect@bohypnic.com with details. We will investigate promptly and respond in writing with our findings and proposed actions.
8. DATA STORAGE & SECURITY
We are committed to ensuring your information is secure. We have implemented appropriate technical and organisational measures to safeguard your data from misuse, interference, loss, unauthorised access, modification, and disclosure.
Data Location: Your data is stored on secure servers provided by Squarespace (website), Stripe (payment data), and Circle (community platform). These providers maintain high security standards and comply with relevant data protection regulations.
Important Notice: No information transmitted over the Internet can be guaranteed to be 100% secure. While we take measures to protect your information, we cannot guarantee absolute security. Transmission and exchange of information is at your own risk.
Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. MEMBERSHIP TERMS & CONDITIONS
Membership Structure:
Bohypnic offers tiered memberships:
Tier 1: - Roots
Tier 2: - Community
Tier 3: - Collective
Tier 4: - Sanctuary
Each tier includes specific benefits as outlined on our website and in your membership confirmation.
By becoming a member, you agree to:
Abide by our Community Guidelines
Provide accurate information during registration
Keep your login credentials confidential
Not share your account access with others
Use our services in accordance with these terms
Membership Access: Your membership grants you personal, non-transferable access to the benefits of your chosen tier. Access is granted upon successful payment.
Account Security: You are responsible for maintaining the confidentiality of your account information. You must notify us immediately of any unauthorised use of your account. You are responsible for activity on your account unless we are at fault.
Account Termination: We reserve the right to suspend or terminate your membership at any time if you violate these terms or our Community Guidelines, with or without notice. Upon termination, you will lose access to all membership benefits immediately.
10. PAYMENT & BILLING
Payment Processing: All payments are processed securely through Stripe. We do not store your complete payment card details on our servers.
Subscription Billing:
Memberships are billed monthly on a recurring basis
Your first payment is processed immediately upon sign-up
Subsequent payments occur automatically on the same day each month
All prices are in GBP (£) and include VAT where applicable
Auto-Renewal: Your membership will automatically renew each month unless you cancel. By subscribing, you authorise Bohypnic to charge your payment method on a recurring basis.
Failed Payments: If a payment fails:
We will attempt to process payment again
You will be notified via email
If payment cannot be processed your membership may be suspended
You will lose access to member-only benefits until payment is resolved
Price Changes: We reserve the right to change membership prices. Existing members will be notified at least 30 days before any price change takes effect. Continued use of the service after the price change constitutes acceptance.
Separate Purchases: Some offerings are purchased separately from membership subscriptions (coaching programmes, retreats, courses, events, products). These have separate payment terms as outlined at time of purchase.
11. CANCELLATION & REFUNDS
Monthly Membership Cancellations:
You may cancel your membership at any time
Cancel by contacting connect@bohypnic.com or through your account settings
Upon cancellation, you retain access until the end of your current billing period
No refunds are provided for partial months
Membership will not renew for the following month
14-Day Consumer Rights (Digital Content): Under UK law, you have 14 days to cancel digital content purchases. However, by accessing membership benefits immediately, you waive your right to the 14-day cooling-off period. This will be clearly communicated and agreed to at sign-up.
Courses & Digital Workshops (Self-Paced):
No refunds once purchased and accessed
At checkout, you must acknowledge: "I agree to access this course immediately and understand I am waiving my 14-day cancellation right"
By completing your purchase, you will receive immediate access to course content
Retreats & Events (Paid Separately):
30+ days before event: Full refund minus processing fees
14-29 days before event: 50% refund
Less than 14 days before event: No refund
If we cancel: Full refund or credit toward future events
Coaching Programmes and tarot readings: Cancellation and refund terms will be outlined in your coaching and/or tarot reading agreement.
12. COMMUNITY PLATFORM TERMS
Platform Access: Members have access to our community platform hosted on Circle. Access is provided as part of applicable membership tiers.
Platform Availability: While we strive for 99% uptime, we cannot guarantee uninterrupted access. We are not liable for temporary unavailability due to technical issues, maintenance, or circumstances beyond our control.
User-Generated Content: By posting content (text, images, videos, links) on our community platform:
You retain ownership of your content
You grant Bohypnic a non-exclusive license to use, display, and distribute your content within the community
You confirm you have the right to share this content
You agree your content does not violate any third-party rights or laws
You understand content may be visible to other members
Content Moderation: We reserve the right to remove any content that violates our Community Guidelines or these terms, with or without notice.
Member Interactions:
Treat all members with respect (see Community Guidelines)
Do not share other members' personal information without consent
Report any concerning behaviour to connect@bohypnic.com
We are not responsible for disputes between members
Directory & Opportunity Board:
Members may showcase their offerings via our Directory
The Opportunity Board is for sharing opportunities and offerings
Excessive self-promotion or spam may result in content removal or membership termination
We do not endorse or guarantee any member offerings
13. EVENT & CONTENT USAGE RIGHTS
Photography & Video at Events:
By attending any Bohypnic event (online or in-person), you consent to:
Being photographed and/or recorded
Use of your image and likeness in Bohypnic marketing materials, website, social media, promotional content, and publications
Use of your testimonials or feedback in our marketing
If you do NOT consent to being photographed/recorded:
Notify us in writing at connect@bohypnic.com before the event
Keep your camera off during online events if you wish not to be photographed or recorded
We will make reasonable efforts to honour your request, though we cannot guarantee you will not incidentally appear in group photos or wide shots.
Use of Images:
We will never use images in a way that is defamatory or misleading
We will not sell your images to third parties
Images may be used indefinitely unless you request removal
Requesting Image Removal: Contact connect@bohypnic.com to request removal of your image from future materials. We will honour this request within 30 days, though we cannot remove images from materials already in circulation.
Your Own Content: You are responsible for respecting others' privacy when taking photos/videos at Bohypnic events. Do not share images of other members without their consent.
14. COACHING TERMS & DISCLAIMER
Nature of Coaching:
Bohypnic coaching is holistic coaching focused on personal growth, goal-setting, accountability, and self-discovery.
What Coaching Is NOT:
A substitute for medical, psychological, legal, or financial advice
Therapy, psychoanalysis, or behavioral therapy
Treatment for mental health conditions
Emergency support services
Coaching Does NOT:
Diagnose, prescribe, treat, or cure any disease (physical or mental)
Provide crisis intervention
Replace professional medical or psychological care
Client Responsibilities:
You take complete responsibility for your own physical health and emotional wellbeing
You will not discontinue or modify any medication without consulting your healthcare provider
You will seek appropriate professional help for medical or mental health concerns
You will be honest and engaged in the coaching process
Session Policies:
Sessions are conducted via video call or in-person as agreed
Cancellation policy is listed in coaching agreement
Sessions are confidential unless disclosure is required by law or you pose a risk to yourself/others
Confidentiality: What we discuss in coaching remains confidential, except:
Where you provide written consent to share
Where required by law
Where there is risk of harm to yourself or others
Supervision and professional development (de-identified)
No Guarantees: Your outcomes depend on your engagement, commitment, and circumstances.
Use of Coaching Materials: Any materials, worksheets, or resources provided are for your personal use only and may not be shared or reproduced without permission.
15. TAROT DISCLAIMER
Entertainment & Inspiration:
Tarot readings provided by Bohypnic are purely for entertainment, encouragement, and inspiration. They are not:
Predictions of the future
Psychic services
Professional advice (medical, legal, financial, psychological)
Nature of Tarot:
Every card has a message of wisdom and encouragement
Tarot readings are focused on the present moment
Interpretations are subjective and personal
You are the ultimate authority on your own life
Your Responsibility:
Do not base critical life decisions solely on tarot readings
Seek professional advice for serious matters
Your life choices are your own responsibility
Any decisions made based on readings are made of your own free will
Consent & Eligibility: By booking a tarot reading, you confirm there is no mental, emotional, or physical reason why you should not receive this reading. If you are experiencing a mental health crisis, please seek appropriate professional support.
No Liability: We assume no legal liability for any damages, losses, or consequences of any decisions made subsequent to or based on tarot readings.
Use of Tarot Materials: Any materials, worksheets, or resources provided are for your personal use only and may not be shared or reproduced without permission.
16. INTELLECTUAL PROPERTY & COPYRIGHT
Bohypnic Content:
All content created by Bohypnic is protected by copyright laws, including:
Website content (bohypnic.com and community platform)
Text, graphics, logos, images, photography
Videos, audio recordings, podcasts, and podcast content
Social media posts and content across all platforms
Course materials, worksheets, guides, and programme resources
Retreat and event materials
Community Guidelines and frameworks
Bohypnic branding and design elements
Any other original Bohypnic content
Your Use:
Content is for your personal, non-commercial use only
You may not reproduce, distribute, modify, or create derivative works
You may not use Bohypnic content for commercial purposes without written permission
Member Content:
Members retain ownership of content they create and share
Do not use other members' content without permission
Respect intellectual property rights at all times
Use of Member Content by Bohypnic:
When you participate in interviews, provide testimonials, or share your story with Bohypnic, you grant us permission to:
Feature your content in blog posts, case studies, and promotional materials
Share quotes and testimonials on our website and social media
Include your story in podcasts, videos, and other media
Use your name and likeness in connection with your shared content
You retain the right to:
Request specific content not be shared publicly
Withdraw permission for future use of your content (contact connect@bohypnic.com)
Review content before publication (where feasible - we will make reasonable efforts)
We commit to:
Always representing your words and story accurately and respectfully
Not using your content in misleading or defamatory ways
Honouring requests to remove your content from future materials (within 30 days)
Obtaining explicit consent before sharing sensitive or vulnerable content
Consent for Interviews & Media:
If you participate in an interview for our podcast, blog, social media, or other media channels:
We will seek your explicit consent before or during recording (verbal or written consent)
By agreeing to be interviewed or recorded, you acknowledge and consent to publication
You may request to review content before publication where feasible
For spontaneous content (e.g., social media stories, live events), your participation indicates consent unless you explicitly opt out
If you do not consent to being featured, please inform us before or during recording.
Reporting Infringement: To report copyright infringement, contact connect@bohypnic.com with:
Description of the copyrighted work
Location of the infringing material
Your contact information
A statement of good faith belief that use is not authorised
17. WEBSITE HOSTING & THIRD-PARTY SERVICES
Squarespace (Website Hosting):
Our website is hosted by Squarespace. Squarespace collects personal data when you visit, including:
Information about your browser, network, and device
Web pages visited prior to coming to our site
Your IP address
Squarespace uses this data to run the website, protect and improve its platform. Data is analysed in a de-personalised form.
IP Addresses: Your IP address is automatically collected as part of traffic data so web pages can be served to you.
Stripe (Payment Processing):
Payments are processed by Stripe. When you make a purchase:
Stripe collects and processes your payment information securely
We do not store complete card details on our servers
Stripe's privacy policy applies: https://stripe.com/privacy
Circle (Community Platform):
Our members community is hosted on Circle. When you use the platform:
Circle collects data about your account and activity
Circle's privacy policy applies: https://circle.so/privacy
We can access member activity data to manage and support the community
Email Service Providers:
We use email service providers to send newsletters and transactional emails. These providers have access to your email address and name for delivery purposes only.
Google Places API:
During checkout, we may use Google Places API to auto-complete your address, improving your experience.
Other Service Providers:
We use various trusted third-party tools to deliver and improve our services, including but not limited to:
- Project management and database tools (e.g., Airtable)
- Survey and form collection tools (e.g., Typeform)
- Email marketing platforms
- Analytics and tracking tools
These providers may collect limited personal information necessary to provide their services. We carefully vet all providers to ensure they maintain appropriate data protection standards.
18. LINKS TO OTHER WEBSITES
Our website and community may include links to third-party websites, plugins, and applications. Clicking on these links may allow third parties to collect or share data about you.
We do not control third-party websites and are not responsible for their privacy statements or practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We are not responsible or liable for the protection and privacy of any information you provide while visiting third-party websites.
19. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
Bohypnic is provided "as is" without warranties of any kind
We do not guarantee uninterrupted or error-free service
We are not liable for any indirect, incidental, or consequential damages
Our total liability for any claim shall not exceed the amount you paid for the specific service
You Use Our Services At Your Own Risk:
You are responsible for your own wellbeing and decisions
We are not liable for outcomes of coaching, tarot readings, courses, our services or participation in community
We are not responsible for interactions between members
We are not liable for third-party content or links
Exceptions: Nothing in these terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded by UK law
20. CHANGES TO THESE TERMS
We may amend this Privacy Policy and Terms & Conditions from time to time. Changes may include additions, deletions, or modifications.
When We Make Changes:
We will update the "Last Updated" date at the top
Significant changes will be communicated via email
Your continued use of our services after changes indicates acceptance
Your Responsibility: Check this page regularly to ensure you're aware of current terms. If you do not agree with amended terms, you must stop using our services and cancel your membership.
21. ACCESSIBILITY
Bohypnic Ltd is committed to providing a website and services accessible to the widest possible audience, regardless of technology or ability.
While we strive to adhere to accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas.
If You Experience Difficulty: We are continually seeking solutions to improve accessibility. If you experience any difficulty accessing our website or services, please contact us at connect@bohypnic.com
22. CONTACT US
For Questions About These Terms: Email: connect@bohypnic.com
For Privacy Concerns or Data Requests: Email: connect@bohypnic.com
Include: Your name, email, and specific request
For Community Issues: Email: connect@bohypnic.com
Subject: Community Support
For Payment/Billing Questions: Email: connect@bohypnic.com
Subject: Billing Support
Our Address: Bohypnic LTD
86-90 Paul Street
London, England
EC2A 4NE
Company Number: 12306172
By using Bohypnic services, creating a membership account, or participating in our community, you acknowledge that you have read, understood, and agree to be bound by these Terms & Privacy Policy.
Thank you for being part of our intentional community. We are honoured to grow alongside you.